Wondering about the relationship between your vehicle’s repair shop and the insurance company footing the bill? At Ron’s Collision Center, we prioritize transparency and ensure that you’ll be well-informed about your vehicles repairs, every step of the way.
Our Commitments to You
When you bring your car to Ron’s Collision Center, we have several obligations to you as our customer, including:
Fulfilling our Mission Statement.
At Ron’s Collision Center, it is our daily mission to listen to, educate, and counsel customers to expedite top-quality repairs while building trusting relationships.
Our core values are honesty, trust, integrity, accountability, efficiency, collaboration, continuous improvement, humility, and commitment to customers.
Repairing your car, per the manufacturer.
We adhere to the highest repair standards by exclusively using each manufacturer’s recommended repair procedures for every vehicle that comes into the shop. We will not repair a vehicle if we cannot get the manufacturer’s repair procedures.
Keeping you informed of the repair process.
We want you to be involved in the repair process so that you can be confident that your car is being repaired properly. This is why Ron’s Collision Center holds customer consultations with every repair to ensure your expectations are being met. This step is foundational to our Culture of Care.
Insurance Companies
When it comes to dealing with insurance, we understand the nuances. If there’s ever a case where insurance doesn’t fully cover certain aspects of the repair, we’ll be upfront with you. Our goal is to ensure you’re well-informed at every step—we’re here to discuss the nitty-gritty of car repairs, no sugar-coating.
If you have any questions or concerns about your insurance claim, please do not hesitate to contact us. We will be happy to answer any of your questions!
How to Choose a Collision Repair Shop
If you are looking for a collision repair shop, there are a few things you should keep in mind:
- Check the shop’s reputation. Read online reviews and ask your friends & family for recommendations.
- Choose a shop that you trust! Collision repairs are a big responsibility, and it’s beneficial to have a relationship with the shop you choose.